General
Are there any age restrictions at the hotel?
When making a reservation a minimum age of 18 years applies for all staying guests. A minor must always be in the company of a parent or guardian aged over 18 years.
Can I smoke in the hotel?
No, smoking in the hotel is not allowed. All rooms are equipped with a smoke detector. Those who do smoke inside can expect a fine of € 150, -. Smoking is allowed outside the hotel.
Are pets allowed?
Pets are not allowed in the entire hotel.
Can I bring my own food and drinks to the hotel room?
You can bring your own food and drinks to the hotel room. There are also vending machines in the hallway with various snacks and drinks.
I forgot something. What should I do?
All items found at Inntel Hotels Amsterdam Landmark are kept at https://ilost.co/. If you can’t find your item, please contact our reception team.
Can I buy a gift card from Inntel Hotels?
It’s possible to buy a gift card from Inntel Hotels and select an amount of your choice.
I have a gift card. How can I make a reservation?
You can redeem a gift card by contacting the reservations department of the desired hotel. You can reach them by phone or e-mail reservationslandmark@inntelhotels.nl.
Unfortunately, it is not possible to use the Inntel Hotels gift card when booking a room online. The gift card cannot be redeemed for cash.
- The gift card must be presented physically as a means of payment.
- The gift card can be used as a means of payment for overnight stays and restaurant expenses at the hotel.
- A gift card has a minimum value of €50.
- A gift card can be redeemed in all Inntel Hotels.
The gift card has a validity of 2 years after issue.
Are there house rules?
The hotel’s house rules can be found here.
What kind of rules apply due to COVID-19?
In the hotel, the rules of the government are followed. Currently, there are no active COVID-19 rules.
Hotel facilities
Does the hotel have an elevator?
Yes, each floor can be reached by elevator.
What facilities does the hotel have?
The hotel has a wellness centre with a swimming pool, Turkish steam bath, Finnish sauna and Life Fitness gym. The hotel also has Meetings & Events rooms, a restaurant and a bar.
Is there a spa in the hotel?
In the wellness centre of Inntel Hotels Amsterdam Landmark you can use a Turkish steam bath, Finnish sauna, swimming pool, massage treatment rooms and Life Fitness gym.
Opening hours
Monday to Sunday: 06.00 AM – 23.00 PM.
Wearing swimwear is not allowed for hygienic reasons.
What facilities are offered in the wellness centre?
Only towels are provided in the wellness centre.
Do you offer massages?
Yes, you can book a massage treatment on our website.
Does the hotel have a fitness room?
The hotel has a Life Fitness gym with various equipment.
Opening hours
Monday to Sunday: 06.00 AM – 23.00 PM
Does the hotel have a bar and restaurant?
Yes, in Bar & Brasserie Werkspoor you can enjoy delicious meals and drinks. Reservations and menu can be found here.
Does the hotel have Meetings & Events facilities?
Yes, the hotel has several Meetings & Events rooms. More on our venues can be found here.
Does the hotel have a garden or terrace?
The hotel has a lovely terrace with a view on the water.
Service
What services does the hotel offer?
The hotel has free Wi-Fi, room service, wake-up service, laundry service, spa treatments and bicycle rent.
Does the hotel have a business centre or a print service?
There is no business centre at Inntel Hotels Amsterdam Landmark. However, there is free Wi-Fi everywhere and all rooms have a desk. The reception can print on request.
Does the hotel have a concierge?
The hotel does not have a concierge. The reception team is ready to help you make the most of your visit to Amsterdam.
Can the hotel arrange a babysitter?
The hotel can’t arrange a babysitter.
Is there a laundry service available?
The hotel offers laundry services. Ask the reception team about the possibilities.
What can the hotel offer for birthdays and other special occasions?
Let the reservation department know that you have something to celebrate and they will be happy to inform you about the various possibilities. You can reach them via reservationslandmark@inntelhotels.nl.
Arrival & Departure
At what time can I check-in?
Check-in at Inntel Hotels Amsterdam Landmark starts at 15:00 PM.
At what time can I check-out?
Check-out is before 11:00 AM.
Is it possible to check-in earlier?
Yes, based on the availability or by booking an extra night (night before arrival).
Is a late check-out possible?
A late check-out is possible if the availability allows this.
What are the costs for a late check-out?
The costs are €20,- for a late check-out until 12:00 AM/ €40 until 13:00 PM/ €60 until 14:00 PM/ €80 until 15:00 PM/ €100 until 16:00 PM/ €120 until 17:00 PM and €140 until 18:00 PM.
Is it possible to check-in late in the evening?
A late check-in is possible. Please inform the hotel of your expected time of arrival.
Can I leave my luggage after check-out?
It’s possible to leave your luggage at the reception, so you can still enjoy the city.
Rooms & Suites
I would like to stay for a longer period of time. Can I request a longstay room?
If you are interested in a longstay room, please contact the reservation department. They are happy to inform you about the various possibilities and costs. You can reach them via reservationslandmark@inntelhotels.nl.
I would like a room on a top floor. Is this possible?
Based on the availability, a room on the top floor can be requested via the reservation department: reservationslandmark@inntelhotels.nl. This is always a request and cannot be guaranteed.
Which rooms have a whirlpool?
The rooms in the hotel equipped with a whirlpool are: the Spa rooms, Wellness rooms, Wellness Panorama rooms and Wellness Suites.
Does the hotel have family rooms?
The hotel does not have family rooms at the moment. Soon it will be possible to book a Triple room.
Does the hotel have disabled access rooms?
No, the hotel doesn’t have disabled access rooms.
Do the hotel rooms have king-size beds?
There are various bed sizes depending on the room type, so everyone can book a bed to his or her preference. Check out the Rooms & Suites page for more information.
Do the rooms have coffee and tea facilities?
The rooms have coffee and tea facilities.
Do the hotel rooms have a separate shower next to the bath?
All rooms with a bath are equipped with a separate shower.
Is the safe in the rooms of the hotel big enough for a laptop?
The size of the safe is based on the size of an average laptop.
Are there any rooms with a separate sleeping area?
No, there are no rooms with a separate sleeping area.
Does the hotel have a good free WI-FI connection in the rooms?
The hotel has a free stable WI-FI connection throughout the hotel and the rooms.
Does the hotel have non-smoking rooms?
Smoking is not allowed in any room.
What is the difference between a double and a twin room?
A double room is equipped with a king-size bed and a twin room with two single beds.
Are taxes included in the room rate?
Please check the reservation details of your bookings. For bookings via the Inntel Hotels website, the tourist tax is exclusive.
Are there any rooms with a kitchen?
The Long Stay rooms have a kitchenette.
Are the rooms suitable for guests with allergies?
The housekeeping team has high hygiene protocols and does its utmost to deliver the hotel rooms as clean as possible. We cannot guarantee that the rooms are allergy free.
Does the hotel have baby cots?
Inntel Hotels Amsterdam Landmark has a few baby cots. Please contact the reservation department. You can reach them via reservationslandmark@inntelhotels.nl.
Can children stay in the room for free?
For children up to 2 years old, a baby cot can be placed in the room. For children older than 2 years, an extra room has to be booked.
Can an extra bed be placed in the room?
Unfortunately, it is not possible to place an extra bed in the room. However, the hotel will soon have Triple rooms.
Do the rooms have an iron and ironing board?
There is a closet with irons and ironing boards on each floor.
Are the rooms air conditioned?
Yes, the rooms are air conditioned.
Can I take my bicycle into the room?
It is forbidden to take your bike into your room.
Restaurant & Bar
What are the breakfast, lunch and dinner hours?
Breakfast buffet for hotel guests:
Monday to Friday: 07:00 – 10:30 AM
Saturday and Sunday: 07:30 – 11:00 AM
Restaurant
Daily 12:00 AM – 23:30 PM
Kitchen
Sunday to Thursday from 12:00 AM – 3:00 PM and 5:00 – 9:30 PM
Friday and Saturday from 12:30 AM – 3:00 PM and 5:00 – 10:00 PM
Bar
Sunday to Thursday until 10:30 PM
Friday and Saturday until 11:00 PM
What kind of breakfast is served?
Inntel Hotels Amsterdam Landmark serves an international breakfast buffet with bubbles including orange juice, warm rolls and various spreads.
Do you have allergies?
Inform our reception team about this before your stay so we can also offer tasty dishes for you.
Is it possible to have breakfast in your room?
Breakfast in your room is possible for a room service charge of €12.50 in addition to the breakfast costs.
What kind of dishes does the restaurant serve?
Bar & Brasserie Werkspoor offers an variety of dishes. On the menu you find various salads, meat and fish dishes.
Is there a bar that is open after midnight?
The hotel bar is open from Monday – Thursday and Sunday until 22:30 PM. Friday and Saturday until 00:00 PM.
Does the hotel provide room service?
Currently Inntel Hotels Amsterdam Landmark does not offer room service.
Location
Can I buy public transport tickets at the concierge or reception?
Yes, the reception desk can help you with tickets for public transport (GVB). For train tickets we refer you to www.ns.nl/en. If you want to buy your public transport tickets in advance, you can do so via en.gvb.nl/.
Can I park at the hotel and what are the costs?
You can park in the nearby Q-Park Oostenburg. The address is: Dijksgracht 1018 PL Amsterdam.
Book your parking ticket here at a reduced rate.
Are there charging points for electric cars at the hotel?
There are two parking spaces for electric charging.
Is the hotel easy to reach by public transport?
Yes, the hotel is easy to reach by public transport. Tram 26 and tram 7 will take you to the hotel. The hotel is three stops away from Amsterdam Central Station with tram 26. This tram runs eight times an hour.
Does the hotel have a transfer service?
Inntel Hotels does not have a transfer service. However, the reception team can call a taxi to take you to your desired location.
Are there taxis available at the hotel?
Yes, the reception can assist with taxi arrangements. The hotel has a fixed price for Schiphol & Amsterdam Central Station.
Can I rent a bike at the hotel?
Yes, renting a bike is possible at the front desk.
Where can I park my bike?
You can park your bike in the hotel’s garage.
Is the hotel located in a good and safe area?
Yes, the hotel is located in the lively Oostenburg in Amsterdam.
Is the location of the hotel convenient for sightseeing and excursions?
There is a lot to see and do near Inntel Hotels Amsterdam Landmark. Read our online magazine The Innsider for tips and activities near the hotel. The reception team can reserve tickets for excursions and sightseeing.
Is the hotel near the centre?
The hotel is about 2.3 km from the centre of Amsterdam.
Reservations & Payment
I don’t have a credit card. How can I make a reservation?
Please contact the reservation department, they can make a reservation for you by phone or e-mail. After making a reservation, they send you a payment link. The reservation department can be reached via reservationslandmark@inntelhotels.nl.
I received a payment link. What is a payment link? And how does it work?
Via a payment link you can securely make the payment to the hotel online. You will receive the link by e-mail. If you click on the link, you will be automatically redirected to your bank. Here you can log in and agree to the payment. After we have received the payment, your reservation is guaranteed.
Is a deposit or prepayment required?
Check your reservation details or contact the reservation department for more information. You can reach them via reservationslandmark@inntelhotels.nl.
How long does it take until I receive my deposit back on my credit card?
The deposit will be refunded during check-out, or if an authorization has been made, it will be released during check-out. It depends on your bank, how long it takes until you receive the deposit.
Can I receive an invoice?
Yes, please inform the reception team and they will prepare an invoice for you.
I have booked an overnight stay on another website and I would like to change/cancel my reservation. How do I change/cancel my reservation?
Reservations placed on another website can be changed via the travel agent itself.
I have booked a non-refundable room. Can I still change or cancel?
By choosing this special rate with restrictions, you have agreed to the condition that this reservation can’t be changed. Unfortunately, we can’t make an exception.
